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Here's what to do:
Please have your
customers mail in there warranty back within 10 days of receipt of item
purchased.
Elite Partners, LLC, warrants to the purchaser that it will
correct any defects in material or workmanship by repair or replacement.
Warranty repair or replacement can take up to 45 days.
Again, to
have this warranty honored, the retail customer should mail the warranty
form included in the box back to us within 10 days after
receipt.
Warranty claims need to be made as soon as the
customer has issues with the cover or item. A delay or neglect of an
issue with a product may lead to a void in it's warranty. Covers
and other products can often be repaired if claims are made early
on.
To request and RMA# and
instructions on how to proceed with warranty issues please email us
at:
Service@WholesaleCarCovers.com
To obtain an RMA# for a return or exchange within the 40 day
policy period, click on the "Request an RMA#"
link at the bottom left of the menu. If over the 40 day policy
period please email us at Service@WholesaleCarCovers.com for further instructions on how
to proceed.
WARNINGS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
-
Not liable for repainted surfaces or lacquer paint. Repainted vehicles
should not be immediately covered. It is best to check with your painter
or body shop for recommended "cure" time. Use of any cover before the cure
time has been reached may cause damage which is not due to the cover, but
due to the new paint.
- For maximum performance, DO NOT cover a
wet vehicle.
- CAUTION: NEVER cover a hot tailpipe.
- NEVER
cover a vehicle with a convertible top down, windows or sun roof open, or
t-tops off.
- Do not use a cover while tailoring a
vehicle.
Weather Conditions:
High Winds: If you are
located in a high wind area be sure to tie down your cover using the
grommets provided. Do not rely solely on the elasticized bottom of your
cover to provide maximum protection from strong winds.
Freezing
Weather: In unusual circumstances, a layer of ice may form between your
vehicle and the cover. This layer of ice must be thawed before removing
the cover. You may expedite the thawing process by pouring
warm water over the cover and gently lifting the cover as the
ice begins to melt. If any resistance occurs, repeat process.
Cover
Warranties:
Elite Guard: 1 Year Warranty
Elite Tyvek UV: 2 Year
Warranty
Elite Waterproof: 2 Year Warranty
Elite Supreme: 3 Year
Warranty
Standard Motorcycles, ATV's, Snowmobile and PWC Covers: 1
Year Warranty
Deluxe Motorcycles, ATV's, Snowmobile and PWC Covers:
2 Year
Warranty
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